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  • Inspire Me
  • How it Works
    • What is GMD?

      • What is GMD?

        Girl Meets Dress is the leading luxury rental destination, for all of life's special occasions.
        Wouldn't it be amazing if you could wear a different designer dress for every special event in your calendar? We will lend you your favourite designer dresses and accessories at up to 95% off their original retail price.
        We can lend you over 4,000 designer pieces from over 150 designer brands including Herve Leger, Halston Heritage, 3.1 Phillip Lim and more. We will deliver the dress to you, at your home, at your office, wherever you want and all you have to do is have fun in it and send it back to us when you're done.

        It's like we're your new best friend with the massive designer wardrobe who is cool enough to let you borrow whatever you want!
    • How it Works

      • How it works

        Shopping at GMD is easy and in 4 easy steps you can wear the dresses you dream of.
        Everything is very similar to any other online shop, and at the checkout, you can review and amend your order details and add some optional extras. Once you order, we will email you to confirm everything!

        BROWSE Find the dress of your dreams by browsing your event type, dress size or favourite colour.

        ORDER When you see a dress you love, select your size, number of nights and event date. Click 'ADD TO BAG' Then you can then continue shopping or go to the shopping bag in the top right hand corner to complete your order.

        PARTY Enjoy wearing your dress and bask in the compliments and admiring glances you will get!

        RETURN Pop your dress back in the box, attach the pre paid label and drop it into your local Post office. Easy!
    • Placing an Order

      • Placing an Order

        Does GMD have a shop to visit?
         No, we are purely an online rental boutique and we don't have a physical location where you can come and try on dresses. All products are delivered to you.

        When do I place my order?
         There is no specific time in which you have to place your order before your event. If could be 3 months before, or 3 days. Of course, the sooner you order the higher the chance that your favourite dresses will be available for your event date, but don't worry if you do it last miniute, we send all dresses using a Next Day delivery service.

        How long can I borrow a dress for?
         On the website you select the option to borrow each dress for either 2 nights or 7 nights. But if you want to hang onto it for longer because you need time to accessorize, or perhaps you are going on holiday, that is no problem! Just email us at enquiries@girlmeetsdress.com and we can either renew it for you, or give you a quote for a longer rental period.
    • Trying Dresses On

      • Trying dresses on

        Can I try on the dresses?
         Yes. There are 2 options:
        Option 1: (Standard for all orders) When the dresses are delivered for your event you will try them on.
        Option 2: If your event is more than 30 days away from the date you order you can opt to use our ADVANCE TRY ON service. You will receive the dresses asap and choose one to have re-delivered for the event. This service is ?30 per order (non refundable) and you can tick this option at the checkout.

        How many dresses can I try on?
         There is a limit of 3 dresses per order. With some of the large dresses with lots of material this could be limited to 1 or 2. We will deliver them to you and after you try them on you will tell us which one you have decided to wear for your event. You will then keep all of the dresses until after the event and return them in the same box. Once we receive them back we will refund you for the dresses which you did not wear.
    • Delivery

      • Delivery

        When will my dresses be delivered?
        When you select your event date, you can view your delivery and return date. We always send an email the day that the dresses are dispatched, so you know that your dress is on its way. Your dress will never just turn up un-announced!

        Where does GMD deliver to?
        We currently deliver to the United Kingdon, Ireland, Jersey, Guernsey, the Isle of Man and the Isle of Wight.

        Can my delivery address be different to my billing address?
        Yes. At the checkout stage you can choose both the individual delivery and biling address.

        How much does delivery cost?
        Standard delivery within the United Kingdom is ?9.95. This is for delivery and return all included.
        Same Day delivery within central London is ?20.

    • Payments

      • Payments

        What payment methods does Girl Meets Dress accept?
        We accept Visa, Master Card, Delta and Switch credit/debit cards.

        How private is the personal information I give to you kept?
        Please be assured that we consider all the information you share with us totally private and confidential. At no point will we share your personal information.

        Is it safe to use my credit card online at Girl Meets Dress?
        At Girl Meets Dress, your personal online security is important to us. All orders are processed through a secure checkout system provided by Paypal and consequently you are guaranteed the best security available.

    • Returns

      • Returns

        How do I return my dress?
        Returning the dresses you have enjoyed is quick and easy.
        1. Simply pack the items in their original packaging, stick the pre-paid return label provided, and fill out the returns form enclosed.
        2. Drop your box at the local Post Office. No additional fees or postage will be needed. Please ensure you keep your receipt safe as this is your proof of postage.
        3. When the box arrives back at GMD HQ, you will receive a email receipt and any refunds will be made.
    • Need Style Advise?

      • Our Style Advisors are here to help

        Can I ask for style advice or ask questions about specific dresses before I order?
         Yes, you can contact our style advisors any time if you have any questions about sizing, trends, colours etc: enquiries@girlmeetsdress.com / +44 (0) 207 498 9131
        The girls at GMD know that not all of us can afford to wear a ?1000 designer frock every weekend and we understand if you are feeling nervous about how the dress will fit.
        Not to worry! Our fashion-savvy customer service team will ensure you find a perfect dress that will fit like a glove and will make you look Cannes-Film-Festival-worthy as they know how all our dresses feel, fit, and have suggestions on how to accessorize.
        Our stylists understand our fears, our concerns, our insecurities and what we want to look like. And just when you thought GMD could not get any better, there is no fee you for their expertise; it is all part of our service because here at GMD our mission is to help you look your best so you dont have to worry about anything else but having an unforgettably great experience at your upcoming event.
    • Contact Us

      • Contact Us

        Part of our service is providing you with the best retail experience possible so feel free to contact the Girl Meets Dress team with any questions you might have.
        We can help you with just about anything from advice on fit and body shape suggestions, to assistance with tracking your order.

        The best way to contact us is by e-mail: enquiries@girlmeetsdress.com
        Alternatively, call us on: +44 (0) 207 498 9131
        We also have a Live Chat service which you can find in the bottom right hand corner of your screen.

        Our offices are open:
        Monday-Friday 10:00-19:00 GMT / Saturdays-Sunday 10:00-17:00 GMT
    • More FAQs...


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girlmeetsdress refund review

Girl Meets Dress featured in the Pool!

March 1st, 2018

Girl Meets Dress has recently been featured in the Pool!

” With all this in mind, I gave it a go. 
One day, I selected a Marc Jacobs printed-silk dress from among the Self-Portrait, Diane Von Furstenberg and Red Valentino dresses on Girl Meets Dress, forking out £29 for two days plus £9.95 delivery (including returns – little more than the fare into town and back it would cost to hit the shops). It arrived by 2pm the next day, immaculately clean, steamed and neatly wrapped in tissue paper, with a slip dress to wear underneath. It was even accompanied by testers of hair products and new chocolate bars and, frankly, who isn’t a sucker for a freebie? Eleni in customer services, who I rang to confirm the order with, was kind and patient, informing me that if the dress did not fit or suit me and the tags stayed on, I could have a full refund if I could get it back to the post office the next morning at the latest. Annoyingly, a case of flu meant that instead of my planned night out in said Marc Jacobs dress, I was relegated to my sick bed and thus unable to take my designer rental out on the town. The unworn dress went back into its packaging and was promptly returned to the post office. Know this: I had an email confirming my refund on the next working day and the money was in my account the day after – the speediest refund in my online-shopping history. As a lifelong hoarder, with no problem purchasing repeatedly and expensively, I can honestly say this could be a turning point for me.“

Check out the whole article here.

For those who live in London, Girl Meets Dress offers same day delivery, for all orders placed before 1pm, so its not too late to hire dresses of your dreams!

For all our other UK and European customers, we offer next day delivery for all orders placed before 1pm.

With Girl Meets Dress, you can now rent the runway, as the dresses you see on the Girl Meets Dress website, are always fresh off the front row of the catwalk.

Do you have lots of events to attend each month and want to wear a new designer dress each time? Why not become a Girl Meets Dress member?

If you need any suggestions or styling advice for any event, email: Enquiries@girlmeetsdress.com

Remember you can also book a Girl Meets Dress, London showroom appointment by emailing: showroom@girlmeetsdress.com

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Girl Meets Dress Refunds and Returns Policy

September 23rd, 2015

Here is the outline of the Girl Meets Dress Q&A on Refunds and Returns. The process is simple and exactly like any other retail shop –  We refund for any dresses you try on and decide not to wear.

How do I return my dress?
Returning the dresses you’ve enjoyed is quick and easy. Follow the simple steps below to return a dress. If you are returning more than one item, they need to be sent back in the same box.

1. Simply pack the items in their original packaging and stick the Girl Meets Dress return address label provided inside the box and fill out the return form enclosed.

2. Drop your box at the local Post Office before 4.30pm. No additional fees or postage will be needed. Please ensure you keep your receipt safe as this is your proof of postage and has the tracking number. If an item doesn’t arrive back with us and you cannot prove you sent it, we will charge you for the loss of the item.

3. All packages are on a ‘Next Day’ service so we will receive the box back the next working day before 1pm and will email you to confirm receipt / Take the next steps / Process the refund etc.

 

What if I receive a dress but it doesn’t fit?

You can try on up to 3 short or 2 long dresses.
Once the courier arrives at your door and you have signed for the package, please try on your Girl Meets Dress items.
If none of them are suitable and you require a full refund you have 24 hours to post the box back from your local post office.

 

When will I receive my refund?
After we have received your dress / dresses back and refund request, we will process the refund and notify you via e-mail.
The refund will be in the same form of payment that you originally used.
Refunds will be dealt with within 7 business days of us receiving your return.

 

If you are unclear on any of these terms or have any questions please get in touch by contacting customer service on customersupport@girlmeetsdress.com
For a full list of questions regarding Returns and Refunds please refer to our FAQ section.

 

 

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